Frequently Asked Questions

FASW-Online-FAQ-700pxWe receive numerous questions about the FASW Online’s course every day from students, parents, teachers and counselors who are excited about enrolling into the Financial Aid and Scholarship Workshop Online Course!

Please click on a heading below to read answers to the most commonly asked questions about the FASW Online Course.

If your question is not answered here then please contact us and one of our support team will be excited to help you.

General (22)

What is FASW Online membership?

When you register for the Financial Aid and Scholarship Workshop (FASW) Online membership, you will receive full access to the 7 financial aid lessons and other online resources and tools to help you apply for scholarships and financial aid. Your membership gives you unlimited access to the FASW Online course. Students and parents can take the online course together with a single membership.

Do I need to purchase any additional materials?

You don’t need anything.  The Student Workbook is included with the FASW Online.

Am I suitable for the FASW Online courses?

FASW Online course is designed for high school students and parents that need help with understanding, searching and applying for scholarships and financial aid.

Do your FASWO online course covers all the modules listed in the course outline?

Yes. Our courses cover all the modules listed on our course outline, and in the same order.

Who designed the courses? How up to date are they?

The FASW Online was created by author and financial aid coach Sedgwick Hines.  The FASW Online is updated every school year to reflect any financial aid changes for the upcoming school year.

What is the format of the course?

Each course module includes 3 sections: Lesson, Action Plan (Checklist) and Self- Quiz.  The FASW Online Course material is presented as text, video, flash animation, hyperlinks to financial aid websites, multiple choice activities, true/false, dropdown activities etc. – a very wide range.  This is to ensure students have a solid foundation before moving forward in the course modules. Each course covers exactly what is detailed in the course outline.

What are the specific topics covered in each lesson?

The FASW Online Course consists of 7 financial aid lessons. You can find out more about the specific course units you will study here.

Can I study the course units in any order?

No, this is a modular course and the course curriculum has been created in a very specific order. Therefore you must study each unit in the correct order. The system will not grant you access to a lesson until you have passed the preceding lesson test.  There are 3 Phases to the FASW Online and within each phase, there are one or several lessons that you must complete.  You will only have access to the modular lesson(s) within the each Phase’s timeline.

What is the course schedule?

The FASW Online is fully online. Once you register for the FASW Online membership, you will have unlimited access for 12 months. From the date of course registration, you will have access to your online membership account any time, day or night so you will be able to complete the course at your own pace over 12 months.

How do I sign up?

  1. Click on the ‘Register Now’ button
  2. Complete the payment process
  3. Your username* and password** will be emailed to you immediately.
  4. Your 12 month membership will start immediately from your date of registration.
  • *Your username will be the email address used during the payment process
  • **You will be assigned a random password. However, you will be able to change your password.

How do I login to the online course?

Once your account is active, you can login through our website’s homepage or any webpage

What support and help do I receive throughout the course?

Students and parents can leave their questions or comments about each lesson, on each lesson’s designated page.  Our staff will answer their question on that particular lesson’s page.

Do I need to download any special software?

Our courses are available online and course material is stored on our server so you do not have to download any special software.

Does it matter where I am located?

No. The FASW Online course can be taken from anywhere with an active internet connection.

What are the minimum computer requirements?

Just about any computer can access FASW Online. You’ll need:

  • A solid, stable internet connection. 
  • If you using a desktop computer, you will need the latest version of the Adobe Flash Player.
  • Javascript enabled
  • Cookies enabled
  • One of the following browsers:
    • Microsoft Internet Explorer version 9 or later.
    • Google Chrome
    • Mozilla Firefox
    • Apple Safari
Do A System Check to make sure that your computer is properly configured for The Financial Aid and Scholarship Workshop Online

Will my personal information be kept confidential?

FASW Online will never release any of your personal information.  Your email address will also be kept safe and will never be sold or released to third parties.

What if I have technical problems with FASW Online?

Please contact us by submitting a Support Ticket at our Help Desk.

Are any books or manuals sent to me?

Yes, The Student Workbook will be mailed to you.  All the financial aid lessons are carried out via our secure website, all the course content is online for you to access at any time 24hrs a day.

Are your courses Compatible with MAC & PC?

Yes. All our courses are compatible with MAC & PC.

Can I view the online course on a Tablet Device such as an iPad?

Yes! The course is fully compatible with all tablet and mobile devices, including iPads and iPhones.

The course also has it’s own iPad App which is available to download absolutely free from the App Store. This will make viewing our course an even better e-learning experience for you and will allow you to study the course offline too!

iPad Users? Please download the Articulate Player App for a stunning online learning experience.

How do I view this course on my iPad?

To view this course on your iPad, please install the FREE Articulate Mobile Player available on the App Store. This will make viewing our course an even better e-learning experience for you and will allow you to study the course offline too!

Here are the full Instructions for Viewing the Course on Your iPad:

1. Go to the AppStore and download the free Articulate Mobile Player (click to open) App on your iPad. Once the app has installed on your iPad:

2. Open Safari

3. Enter the relevant course unit and the App will automatically recognise the Unit and open up the player.

4. Within the App you also have the choice of downloading each unit for offline viewing (top right corner). If you do that, the Unit will always be available in your App Library, which means you can study the course even when you do not have access to the internet!

Can I view the online course on an Android Device?

Yes! This course is cross-platform compatible – which means it can be viewed on any mobile or tablet device running the Android OS.

If you have an Android device, then we strongly recommend downloading the free Puffin Web Browser for the best results.


iPad Users? Please download the Articulate Player App for a stunning online learning experience.

Your FASW Online Membership includes everything you need to help you understand, search and apply for scholarships and financial aid.


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